Copeland Creative Blog

5 Steps To A Mission Statement People Actually Remember

Most founders would rather stick forks in their eyes than write a mission statement. When you're hustling to outpace competitors and keep the lights on, crafting flowery corporate philosophy feels like a luxury you can't afford. But here's the uncomfortable truth: without a clear mission, you're just another business adrift—making decisions based on whims rather than purpose.
Whether you're a scrappy founder, burned-out creative, or reluctant corporate rebel, these five tips will sharpen your mission statement from forgettable corporate jargon into a battle cry that actually means something.

  1. Begin with the end in mind

In The 7 Habits of Highly Successful People, self-help guru and author Steven Covey handed us the skeleton key to meaningful work: begin with the end in mind. Applied to your business, this isn't just motivational poster fodder—it's a tactical advantage. Without a vivid mental picture of your success (the champagne pop, the industry recognition, the transformed customers), you're just wandering around in the dark, calling random achievements "success" when they happen to bump into you.

2. Get to the root of who you are and what you do

Cut through the fluff and answer these questions honestly, and you'll have the raw ingredients for a mission statement worth reading. No corporate buzzword bingo—just clarity about where you're heading, how you'll get there, and who you'll be along the way. The best mission statements aren't framed vanity projects—they're dog-eared maps that actually determine which paths you take and which you ignore.
  • Who are we? Why do we exist? What do we care about?
  • Where are we now? Where do we want to be tomorrow? How do we get there?
  • What’s unique about what we do?
  • What problems are we trying to solve for our customers?

3. Keep it short and sweet

Can it fit on a T-shirt that people would actually wear? Does it tell your story in language a 5-year-old could understand? If you need an MBA to decode your mission, you've already failed. Look at Cirque du Soleil: "Our mission is to invoke the imagination, provoke the senses and evoke the emotions of people throughout the world." No corporate word salad—just a clear promise anyone can grasp in seconds. Your mission statement shouldn't need an interpreter or footnotes.

4. Strike the perfect balance

A great mission statement should be laser-focused, not a buffet of corporate ambitions. It needs enough direction to make hard decisions obvious, yet enough breathing room to evolve when markets shift. Consider these two Disney mission statements:

  1. "Our mission is to make people happy."
  2. "Our mission is to be one of the world's leading producers and providers of entertainment and information. Using our portfolio of brands to differentiate our content, services, and consumer products, we seek to develop the most creative, innovative, and profitable entertainment experiences and related products in the world."

The first one? You can actually remember it. The second reads like it was held hostage by the legal department. Which would actually guide decisions in a meeting? Which would employees internalize? Which sounds like Disney, and which sounds like any corporation on earth?

5. Create a feedback committee

Once you've birthed your mission statement's ugly first draft, put it through trial by fire. Test it on employees, customers, or trusted advisors. Watch their faces—do they light up with recognition or stare back with glazed confusion? If they need to ask what it means, you've failed. Don't wait for perfection; settle for "good enough for now" and revisit it when you're less emotionally attached. But you must revisit it. These aren't just words on your website—they're the DNA of every decision you'll make.

If you're struggling to craft something that doesn't sound like AI-generated corporate poetry, consider this: Your mission statement is too important to be mediocre. Hire a professional writer who understands your business. The few hundred dollars you'll spend will pay dividends every time someone asks, "What does your company actually do?" and you have an answer that doesn't make their eyes glaze over.

Toronto-based copywriter and brand strategist, Alison Copeland is the founder of Copeland Creative, helping brands sell their stories with strategy, ideas, and action.